Have you read this book, The Power of Positive Thinking by Norman Vincent Peale? If not, take a moment and buy this book right now. You will learn the secret that will change you, from the inside out, and will transform your life.
I will be sharing insights from the book in future posts - come along on this journey!
To your success,
Kristi
"I stink at follow up" - I hear this over and over from business owners - it's no wonder: 48% of all sales people never follow up with their prospect. 25% stop following up after the 2nd contact.
Imagine what your sales would look like if you simply increased your consistency AND memorability? Send a free card from our mobile app: www.sendoutcards.com/KristiLee
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Become a master of follow up, so it doesn't master you!
To your success
Most people are fine with working through Steps 1 through 5 that I've posted, however, when they get to step #6 "Asking for the Order" and #7 "Handling Objections" they freeze and don't want to ask. Why? Because they don't want to hear the word "No" AND they are afraid they might get asked a question they may not know the answer to.
This is an opportunity for growth! Choose to be bold and work through the feelings of nervousness, uncertainty and all the "What if...?" questions that may flood your mind. Let's address hearing an objection - this just means your prospect has a question that you didn't cover in your presentation. Perfect! When you welcome questions, you'll get to know what's on your prospect's mind and you can turn into problem solving mode (which will chase off nerves!) Your prospect is looking to you to help guide them to the product/service that best suits their needs.
To your success,
Kristi
If you have been following all of the Steps 1 through 5, Step 6 is 'Asking For The Order' this is where the prospect's interest is at its highest. You would be surprised how many people DON'T ASK FOR THE ORDER because of the fear of hearing "No"
Be confident that your product/service will help your prospect improve their life. When you feel yourself getting nervous, it means you are focusing on yourself - consciously focus on your prospect and their needs.
To Your Success,
Kristi
Many of my clients share with me they don't understand why they're getting "No's" when they meet with a prospect. As I have them walk me through what was said during their meeting, it quickly becomes clear that they skipped Steps 3 (Trust & Rapport) & 4 (Assessing Needs) before they jumped into their presentation.
Think through your last 5 meetings - do you start giving your presentation as soon as you sit down with your prospect? If so, this a typical mistake and the impression your prospect has is that you only care about making a sale and not about the relationship.
To your success,
Kristi
Many people will make the mistake of launching right into their presentation with their prospect before they take the time to find out what product/service they're currently using. Even more important, are they happy with the results with their current product/service?
If you skip this step, at the end of your presentation, your prospect could say, "thank you, but I'm using product ____, and I'm happy with it." Also, when you take the time to assess their needs first, you can address how your product/service can help them solve____ problem.
To Your Success,
Kristi
In the sales process, most people will get too focused on the outcome (making the sale) instead of building a lasting relationship. What's an easy way to start a conversation? Use this acronym to get to know anyone: F.O.R.M (Family, Occupation, Recreation, Motivation/Money)
You'll be surprised how the conversation will lead into getting to know someone when your focus is honoring the person instead of the sale.
To Your Success,
Kristi
Are you making the mistake of saying too much? When you're asking for an appointment, this isn't the time to dive into your presentation. Make the appointment, confirm the date & time, and end the conversation. #WhyPeopleScreenYourCalls
To Your Success,
Kristi
You don’t have to be born with sales skills - but you do need to have a proven system! This is step 1: Lead Generation (it sounds simple but you’d be shocked how many people don’t do this!)
Generating leads by meeting new people daily, and adding them to your database and follow up system, is critical to grow any business. Keep yourself accountable by setting a goal each day and week of how many new people you will go out and meet. Reward yourself when you hit that number. Do this over and over without fail.
Meet. Present. Follow Up.
To your success,
Kristi
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